WEBVTT

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Teacher: Hey, let’s talk through what happened earlier. Can we start
with your reflection?

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Nora: OK.

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Teacher: Great! I see that you were frustrated by having to wait
to do your math work. It was hard to hear other students ask questions

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that you already knew the answers to? I can totally understand that,
but what did you do?

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Nora: I talked out. Then I yelled and I knocked over my chair.

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Teacher: I saw that too. How did that work out? How do you feel
about the result?

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Nora: I feel embarrassed, and I wish I hadn’t done it.

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Teacher: I know. What do you think about what you could do the
next time? Give me some ideas, I can help you.

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Nora: Maybe I could ask to work ahead?

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Teacher: Nice. That’s a super idea. How about I find some challenging
activities for you to keep at your desk just for times like this?

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Nora: OK.

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Teacher: Also remember you always have the option to go to the
peace corner and use the activities over there.

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Nora: OK.

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Teacher: Great. Now, here’s the thing: whenever a student shows
any unsafe behavior in the classroom the teacher needs to call home

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and write an office referral. OK, I just want to make sure you’re aware
of that so it’s not a surprise. You have any questions about that?

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Nora: No. I get it.

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Teacher: Great! Before we move on, is there anything else you need
or want me to know? Anything thing else that I could help make you

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wait better the next time?

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Nora: I don’t know. I’m always waiting for adults to help other
kids so they can help me.

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Teacher: That’s right. You have a baby sister.

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Nora: Yeah. She gets all the attention.

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Teacher: I’m sorry to hear that. That must be pretty hard. If you
ever want to talk about that we totally can.

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Nora: OK.

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Teacher: How are you feeling now?

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Nora: I feel a little bit embarrassed, but I’m feeling a lot better.

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Teacher: That’s totally understandable. I’m glad you’re feeling
better, and I just want you to know, I’m very glad to have you in

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my class.

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Nora: Thank you.

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[ Begin Johanna Staubitz commentary ]

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Mr. Santini is leading a debriefing conversation with Nora, and
the first step of this conversation is to look at the form and kind

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of come to an agreement on what happened. And you know Mr. Santini
uses language like “I see that you felt this way”; “I saw that,

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too.” He kind of validates the experience of the student to the
extent that you can and asks her some questions about what she needed,

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why it happened, and whether it actually solved the problem. And
this really helps a student to develop the ability to self-reflect

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and also, in the future, to notice when they are beginning to escalate,
to observe those signs in themselves. And this facilitates them

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seeking solutions in the future.

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Mr. Santini and Nora now continue this conversation. They spent
the first part discussing what happened to help develop Nora’s ability

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to detect when she needs a change in her environment. So she needs
to know what her triggers are, just like Mr. Santini does. That

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conversation’s helpful for both of them. But now what they need
to build on that is an idea of what to do once one or both of them

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detects that there is a need for a change. So they work together
to identify some strategies and Nora is able, right out of the gate,

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to say, to make a suggestion that’s a pretty good one. Which is
well, maybe I can ask to move on. So much like asking for help,

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right, but matched to her triggering scenario: having to wait. And
Mr. Santini reinforces her engagement with this conversation by

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saying, “That’s a great idea,” and then builds on it by suggesting
that he, you know, takes an active role, and compiles, you know,

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a set of activities that he can have on him to give her in a situation
like that. In addition, he says, you know, alternatively, you can

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always go take a break in the Peace Corner. And this is a really
good idea. It’s beneficial to have that break available not only

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for Nora but for other students in the classroom. And again, it’s
just important that if you’re going to use something like a break

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area or Peace Corner, that you have explicitly taught procedures
for entering and sitting and using it to the class.

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This conversation is a tricky one, and it can be very tempting
to put this off for later or maybe to not even talk with the student

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about it and just enact the consequence. But Mr. Santini goes ahead
and lets Nora know what has to happen according to school or classroom

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policies in response to her severe challenging behavior and kicking
the desk, knocking things over. That stuff was dangerous to Nora

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and to other students. But he does it compassionately, and I like
his language here of like “Here’s the thing,” so he’s kind of preparing

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her for bad news but still ending on a positive note and one in
which he’s kind of checking in, like “Does that make sense to you?”

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And Nora says, “Yes,” and if she has questions, she can ask them.
But what’s important is that he’s kind of polite but firm about

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these consequences. I will also add that it can be really tempting
to use this part of the conversation, if you’re not one of those

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teachers who wants to avoid this conversation, you might be one
of those teachers who’s tempted to kind of guilt and shame in an

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effort to prevent the student from doing this again. And I would
just caution you to remind yourself to be polite but firm. Those

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consequences will speak for themselves.

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So in this final segment of the debrief conversation, Mr. Santini,
you know, addresses a lot of different things. One is discussing

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other issues or non-school-based issues like, “Hey.”

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You know sort of an acknowledgment of like this isn’t necessarily
how you normally react, even when your peers ask a lot of questions.

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Like, “Are there other things going on I should know about?” So
this is an opportunity not only to learn about non-school-based

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triggers but also to repair and build a relationship and communicate
that you care about what’s going on with the student outside of

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school. So outside of school. So this part of the conversation serves
multiple purposes in that sense. In addition, Mr. Santini really

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explicitly offers support for the student.

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By saying, “Hey, if you ever want to talk about it, I’m here,”
and also communicates support by asking, checking in on how she’s

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feeling. “How are you doing now? Oh, I can understand that you’re
feeling that way, a little embarrassed,” and ends by affirming Nora

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and her role in the classroom and her belonging in the classroom.
Students need to feel that sense of belonging to really thrive.

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So I think that’s a really nice place for Mr. Santini to end, and
it’s not always easy to do that.

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It’s really reasonable for a teacher at even at this point during
Recovery, you know, maybe you haven’t had enough time to recover,

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and the student has. And if it’s at all possible to delay this conversation
until you both have, even better. But sometimes we have to kind

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of just dig deep and find that empathy, even though we’re very reasonably
stressed out by what happened earlier. But this really is a situation

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where if we can kind of rise above our own emotions and have this
supportive conversation that is clear but helps repair the relationship.

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It just has that longer-term payoff, even though it can be hard
in the short term, and sometimes it isn’t hard in the short term.

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It does just feel good to make up.